Terms of service
Terms of Service – PAWVA
Overview
Welcome to PAWVA. The terms “we”, “us” and “our” refer to PAWVA, an Australian business. We operate this store and website (the “Services”) using Shopify’s platform. By visiting or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, you should not use the Services.
We are committed to giving back — 10% of all profits are donated to Australian animal rescue charities such as the RSPCA or AWL.
1. Access & Accounts
To use the Services, you must be at least the age of majority in your state or territory. You agree to provide accurate and complete information when creating an account or making a purchase. You are responsible for maintaining the security of your account and any activity under it.
2. Products & Orders
We aim to represent our products as accurately as possible. However, colours, sizes and details may vary depending on your device and supplier changes. We reserve the right to limit or discontinue products at any time.
Placing an order constitutes an offer to purchase. Orders are accepted once payment has been processed and confirmed. All sales are subject to our Refund Policy [link].
3. Prices & Payment
Prices are listed in Australian dollars and may change without notice. Unless otherwise stated, prices exclude shipping, handling, and applicable taxes. By providing payment details, you confirm they are valid and authorised for use.
4. Shipping & Delivery
Estimated delivery times are provided for convenience and are not guaranteed. Once goods are handed to the carrier, risk passes to you. We are not liable for delays or losses caused by carriers or events outside our control.
5. Intellectual Property
All trademarks, names, logos, images, designs, and content on our Services are owned by PAWVA or licensed to us. You may not copy, reproduce, or use them without prior written consent.
6. Third-Party Services & Links
Our Services may include links to third-party websites or tools. We are not responsible for their content, accuracy, or availability. Your use of third-party services is at your own risk.
7. Feedback
If you submit reviews, suggestions, or feedback, you grant us a non-exclusive right to use and display it in connection with our business. You are responsible for ensuring your submissions do not infringe on others’ rights.
8. Prohibited Use
You agree not to misuse our Services, including but not limited to unlawful activity, transmitting harmful code, spamming, impersonation, or attempting to interfere with security. We may suspend or terminate access if these Terms are breached.
9. Termination
We may suspend or terminate your access at any time for breach of these Terms. Certain provisions, such as intellectual property, limitation of liability, and governing law, will survive termination.
10. Disclaimer & Limitation of Liability
To the maximum extent permitted by Australian law, our Services and products are provided “as is” and “as available.” We make no guarantees that they will be error-free, uninterrupted, or meet your expectations.
We are not liable for any indirect or consequential losses, including lost profits, arising from your use of the Services or products. Nothing in these Terms excludes rights you may have under the Australian Consumer Law.
11. Governing Law
These Terms are governed by the laws of Australia. Any disputes will be handled in the courts of the state or territory where PAWVA operates.
12. Changes to Terms
We may update these Terms at any time by posting a revised version on our website. Continued use of the Services after changes constitutes acceptance.
13. Contact Information
For any questions about these Terms, you can reach us at: