Shipping Policy – PAWVA

Order Processing

• Orders are typically processed within 2–4 business days once payment is confirmed.

• During peak times, sales, or holidays, processing times may be longer.

Shipping Rates & Times

• Shipping costs are calculated at checkout and vary depending on your location, order size, and carrier.

• Estimated delivery times will be shown at checkout. These are estimates only and may vary due to carrier delays, customs, or events outside our control.

• PAWVA is not responsible for delays once an order has been handed to the carrier.

Tracking

• Where available, tracking details will be emailed once your order has been dispatched.

• Please allow up to 48 hours for tracking information to update after shipping.

Delivery

• Risk of loss or damage passes to you once your order is transferred to the carrier.

• If your package arrives damaged, please contact us at sales@pawva.com.au within 7 days of delivery with photos so we can assist.

International Orders

• At this time, PAWVA primarily ships within Australia. International orders may be accepted but could be subject to additional shipping costs, customs fees, duties, or taxes payable by the customer.

Wrong Address or Failed Delivery

• Please ensure your shipping address is correct at checkout. We cannot guarantee changes once an order is placed.

• If an order is returned due to an incorrect address or failed delivery, reshipping fees may apply.

Contact

For any shipping-related questions, reach out to us at:
📧 sales@pawva.com.au